About the Event AV and ICT Team The Event AV and IT Team is responsible for supporting the event side of the business. Event support is the provision and support to clients for AV and IT related equipment and services such as wired and wireless networks, screens, laptops and tablets as well as providing the backbone network for many audio-visual services and all Audio-Visual services offered by the centre. Job Purpose To undertake any work or projects as allocated by the Head of Audio Visual & Event IT or AV and Event IT Logistics Manager as part of a professional team in the provision of technical presentation services to events both within and outside of the Company. The job holder’s impact on Business performance is through the efficient provision of technical services and outstanding customer service that supports a drive to retain and grow our repeat business. This imparts particularly on levels of repeat business. Maintaining the AV Sound infrastructure at the Company.

Key Tasks

• Rigging, operating and de-rigging audio equipment including mixing disks, microphones, signal paths, amplifiers and speakers in accordance with safety regulations and procedures including assisting clients during events in the use of the above equipment and immediate problem solving.

• Rigging, operating and de-rigging lighting, audio visual, video, sets and display equipment in accordance with safety regulations and procedures.

• To develop the facilities of audio and extend the boundaries achievable operations to assist the clients and the department.

• Assist the AV Sales department in the appropriate allocation and hire of audio equipment.

• Supervisory responsibility for the AV Technician(s).

• To be responsible to the Head of Audio Visual & Event IT and AV and Event IT Logistics Manager for the audio inventory and the efficient storage of the equipment. • To be responsible with the AV and Event IT Logistics Manager for all audio links in the building, including operational patching and maintenance.

• To carry out assessment and first line maintenance of audio inventory and to identify those tasks that need to be done.

• To advise on development and change in new technology, appropriate purchases, client requests, innovation in sound equipment and systems.

• To communicate with personnel within the Centre and with Clients on a regular basis, advising clients on technical matters and directing other technicians on rigging, running and de-rigging events.

• The role requires constant and varied use of complex technical equipment.

• Required to make procedure decisions daily and “on the spot” judgements regarding Clients’ last-minute requests.

• Responsibility to train other technicians in audio matters.

• All works must be carried out within the Companies official technical deadlines, most of which are predictable. This can mean a lot of irregular hours and overtime.

• Due to the technical complexities of the job, the work can often be very pressurised. • To assist in the delivery of Event IT, which would include but not limited to, running network cables, basic network troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP Phones