Job Details
Job title
Field Technicians
Company
Currency Machine Supplier
Location
South East
Salary
£22,000 - £23,000
Benefits
Job type
Permanent
Job Ref.
6223
Date posted
17/03/2020
Contact
Name
Nina Passingham
Email
Actions

Field Service Technicians – Kent / SE London (Day Shift) & Surrey / SW London (Day Shift)

We are currently working on a great opportunity for a Field Service Technician to join our client's team. As a Field Service Technician, you will be based in South East London / Kent and be involved with the technical and service side of the kiosks the company operate. The role is focused on kiosk performance and building their brand. Reporting to the Area Co-ordinator, you will work shifts for assigned kiosks maximising their ability to dispense/exchange cash, clean, repair and maintain the kiosks

Due to the nature of the industry in which they operate, you will need to be confident working within a highly-regulated environment, be adaptable, quick to learn, able to work autonomously and with minimal direction.

The full job specification is as follows;

 

Criteria for the Position are:

· Kent / Surrey based essential

· Sound computer literacy

· Strong communication skills with good understanding of English

· Willing to work after hours as required and variable shift patterns

· Be physically fit

· Attend initial training at their Kent based factory (1-2 Weeks)

· ATM/ vending experience is preferable

· Electro-mechanical experience

· Good Understanding of low voltage systems

· Space to safely park a company vehicle

 

Responsibilities / Job Requirements

 

· Work to a shift schedule as issued by Area Co-Ordinator.

· Escalate kiosk technical problems to Area Co-ordinator for guidance and help

· Use resources available to you to maintain and repair faults first time.

· Perform maintenance checks on each visit to prevent further faults from occurring.

· Communicate via Freshdesk ticketing system on all issues.

· Conduct cleaning of kiosk on each visit (EVC) and check that branding and signage is correct, reporting any damage or hygiene issues to Area Co-ordinator

· Perform hardware and software upgrades as requested

· Apply best practices and appropriate security levels, policies and procedures in accordance with company standards

· Manage parts usage and return of stock

 

 

Skills Required

 

· Sound technical understanding of Electro–Mechanical computer background

· Enthusiasm to learn new skills, adapt quickly to changing environments

· A positive can-do attitude regarding solving problems.

· Willing to work as a team and assist when required

 

Working Hours

· Day shift hours throughout South West. The shifts are from 7.00am to 16.00pm, 5 days a week, on a sliding weekly roster.

· Shifts are set two weeks in advance, and late notice changes can occur due to staff absence and flexibility around changes is appreciated.

 

If this is of interest, then please apply in the first instance for further details.

 

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