Job Details
Job title
Inbound Sales Consultant
Company
Trades
Location
Fareham, Hampshire
Salary
£21,000 - £26,000
Benefits
Pens/Hols/Bupa
Job type
Permanent
Job Ref.
8354
Date posted
13/05/2022
Contact
Name
Nina Passingham
Email
Actions

Key Recruitment are delighted to be working with a client based in Fareham in the recruitment of Inbound Sales Consultants on a permanent basis due to expansion.

 

To be successful in this role you will need to have a good telephone manner, be able to demonstrate previous customer services experience in a telesales/upselling environment or in a customer facing role.

 

The position offers a salary of £21,000 to £26,000 depending on experience and the hours of work are 4 x 10 hours shifts, Monday to Saturday 7.30am to 6pm.

 

The successful candidate will be responsible for:

·         Delivering outstanding customer service

·         Taking incoming calls from customers and dealing with their requests promptly and effectively

·         Using own ideas and initiative to deal with complaints and resolve issues

·         Building report with new and existing customers

·         Growing business by add on and cross selling – soft upselling

·         Reducing costs by having an eye for detail and following processes

·         Managing incoming emails and online orders

·         Processing orders & quotes in their system

 

If you are confident on the phone, have excellent problem-solving skills, an inquisitive mind and have previous upselling experience then we would like to hear from you.

 

For more information please apply online or contact Michelle Welsby on 02394 003397.

 

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